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Turndown Attendant

Company: Disability Solutions
Location: Orlando
Posted on: November 1, 2024

Job Description:

Loews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States and Canada. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their "uniquely local" community in order to curate exciting, approachable and local travel experiences for guests.Preferred Qualifications:

  • Basic English language communications required.
  • Excellent customer services skills.
  • Physical role requiring repetitive heavy lifting items weighing up to 25+ pounds, pushing, pulling, bending, twisting and kneeling.
  • Requires full availability including nights, weekends, and holidays.Responsibilities:
    • Perform evening turndown service, including turning down the bed, closing drapes, dimming lights, and providing turndown amenities.
    • Replace used towels, toiletries, and other amenities to ensure the room is fully stocked and guest-ready.
    • Ensure guest rooms are clean and tidy, including straightening up personal items, emptying trash, and organizing furniture.
    • Greet guests in a friendly and professional manner if encountered during turndown service.
    • Address any guest requests or preferences, ensuring a personalized and comfortable experience.
    • Maneuver turndown attendant carts with supplies, amenities, clean linen, and keep turndown attendant carts clean and organized.
    • Operate a Smartphone device to access Guest room assignments and report unusual room conditions or rooms in need of repair submitting work orders.
    • Cleans and sanitizes all rooms and bathrooms.
    • Comply with OSHA regulations and Loews Hotels cleaning policies, training guidelines and procedures.
    • Assist with other housekeeping tasks as needed.
    • Other duties as assigned.

Keywords: Disability Solutions, Palm Coast , Turndown Attendant, Other , Orlando, Florida

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