Ops Professional Markets, Global Operations

Company: Disability Solutions
Location: Jacksonville
Posted on: October 23, 2024

Job Description:

Job Description:ABOUT US:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!JOB DESCRIPTION:This job is responsible for providing analytical support in a Global Markets Operations function for one or more operations product areas. Key responsibilities include analyzing and resolving highly complex operations problems and initiatives requiring exceptional handling and coordination of multiple operational and/or product specialists to resolve. Job expectations include managing projects and the introduction of new initiatives, systems, products, services, and processes and coordinating necessary expertise across multiple operations functions and products.RESPONSIBILITIES:

• Analyzes and resolves highly complex operational problems
• Supports ad-hoc projects for new processes or industry initiatives
• Execute and manage daily Excel routines for batching and reporting.
• Verify accuracy and completeness of batching processes and reporting.
• Collaborate with key stakeholders to ensure smooth and timely workflows.
• Maintain and update process documentation and procedures.REQUIRED QUALIFICATIONS:
  • Minimum 2 + years of experience with advanced Microsoft Excel skills, to include V-Lookups, Pivot Tables and the ability to handle large volumes of data
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
    • Ability to collaborate with multiple departments to ensure smooth and timely reporting.
    • Formulating ideas for automation.
    • Assessing and analyzing key data points and translating key data points into both email and PowerPoint formats
    • Highly motivated, proactive and a self-starter; strong sense of ownership & ability to create and execute plans without daily oversight.
    • Ability to manage multiple projects at once by prioritization and meeting deadlines.
    • Must be flexible and have experience working in a fast paced & high-pressure environment.
    • Ability to challenge the status quo, produce appropriate changes and implement goals.
      • Identify opportunities for process improvements and efficiency and engage in strategic and industry change initiatives.
      • Preparing documentation for the tracking, monitoring, and raising of risk related issues to management.DESIRED QUALIFICATIONS:
        • Understanding AML KYC/CDD policies and requirements. SKILLS:--- Data Collection and Entry--- Recording/Organizing Information--- Attention to Detail--- Critical Thinking--- Research--- Fraud Management--- Risk Management--- Interpret Relevant Laws, Rules, and Regulations--- Quality Assurance--- Problem Solving--- Adaptability--- Customer and Client Focus--- Prioritization--- Result Orientation--- Written CommunicationsShift:1st shift (United States of America)Hours Per Week: 40

Keywords: Disability Solutions, Palm Coast , Ops Professional Markets, Global Operations, Other , Jacksonville, Florida